Thanks for choosing Local Delivery! Here’s how it works, from the moment you order to the moment your plants arrive at your door.
How Local Delivery Works
We pick your plants and text you photos
Within 1–2 business days of your order, our team hand-picks your plants and texts you photos from (301) 889-8605 or (240) 876-4937 so you can approve them.
You approve, and we schedule your delivery
Reply to approve your photos and we’ll book your delivery with our courier for your requested delivery date or as soon as the next day. We’ll text you the scheduled date and time.
Delivery day
A driver from Roadie (a UPS company) picks up your plants at the nursery and brings them straight to you, usually within 60–90 minutes, depending on distance. Roadie will text you updates from pickup to drop-off.
We hold your plants for 5 days
We hold your order for 5 days after your photos are sent and will send reminders if we haven’t heard from you. If there’s no response within 5 days, the plants go back into inventory and you’ll receive an 80% refund (20% restocking fee).
Tuesday: photos sent
Wednesday: you approve
Thursday: delivered
Good to Know
- Once you approve, the delivery can’t be refused.
- No P.O. boxes. We deliver to Maryland street addresses only.
- Full details are in our Online Shopping Policy (Car Delivery).