Terms & Deliveries
Who We Are
Patuxent Nursery began in 1998 as a wholesale focused nursery for local landscapers. Since then we opened our doors to public but still continued a strong commitment of longstanding development with our contractor business. Our mission at Patuxent Nursery is to be your source for dependable, speedy service and high quality plant material, hard goods and stone to accommodate our ever growing community of contractors. We feature a vast array of landscape plants stocked year round in addition to our hard goods store.
Pay Us a Visit
Our staff will source the plants, estimate your material needs, offer solutions and advice, hand select your plants and get your orders ready for pickup or delivery. With our huge inventory and knowledgeable staff, we’re a useful resource to help your clients decide between plant material, building materials, and color schemes. Please feel free to take your clients on a tour of the nursery. Homeowners can browse everything from hard goods, trees, shrubs to natural stone and patio pavers. Use our expanding displays to your advantage to get inspiration and even use as a selling point with your clients!
We will deliver right to your job site! We are pleased to offer deliveries to our contractor customers in our walking floor, semi trailer, flat bed, box van, and stake body fleet. Don’t have a forklift on site? We have you covered; we will bring one. Contact us for pricing and delivery options.
To become a registered contractor with us, please fill out an online application.
To apply for a wholesale credit account, please request a PDF application from Laura Statler.
Please note: You must be a Patuxent Nursery registered contractor to have credit.
Terms & Conditions of Sales
We do all we can to make sure the plants we sell are in good health and top quality, therefore we give no warranty, implied or expressed, as to the survival or life of a plant once it leaves our yard. We do our best to make sure that all plants are true to type and meet all AAN standards for nursery stock. All other returns are considered at the discretion of management and may not be eligible for refund or replacement. For more details on Terms please see the contractor catalog.
Wholesale Warranty and Return Policy
Patuxent Nursery guarantees that all plants purchased are healthy and true to name at the time of purchase. Customers of a wholesale nature (contractors, municipalities, churches and schools) that receive wholesale pricing are exempt from any warranty or replacement for material purchased. Patuxent is not responsible for plant failure due to improper watering or management, pest damage or disease that occurs after the purchase date and is no longer being maintained by the nursery. Any claims of damage or rejected material must be acknowledged at time of delivery or purchase in order for any return to be accepted. Materials are subject to a 48 hour leniency period for returning once they have left the nursery, if they have not been planted and are in good condition. This will be at the discretion of management. Patuxent will charge a 20% restocking fee for returned materials.
Orders and Cancellations
Patuxent Nursery will hold and maintain orders for up to 5 days without payment for wholesale clients. After that time unless otherwise agreed all materials are released unless paid, without notice. If materials are purchased we will hold them up to 30 days from purchase date until they will be released due to abandonment. All orders are subject to the 20% restocking fee, if cancelled. We reserve the right to decline orders for customers that do not take material or delivery within the acceptable time frame.
Delivery and Pickup Procedures
We deliver everything we sell! Please ask for delivery rates based on location. No signature is required on delivery but we strongly suggest that someone be present at time of delivery. Any claims or rejections must be made the day of delivery- no exceptions. Delivery cost is a fee per delivery, per location. Multiple locations will be priced as multiple deliveries. Our delivery trucks per insurance are not allowed to leave a paved surface during delivery. Palletized and larger plant material will be delivered with the use of a forklift to offload. The forklift needs at least 9 feet of clearance to enter an area.
All orders must be paid in full before they are loaded or delivered. We will not load merchandise before payment under any circumstance. Once purchase is complete you receive a loading ticket which is collected by our employees that check that all your materials are loaded correctly. All deliveries and pickups must take place during our current business hours. Please see our website for current hours.
What Do You Need? Send Us Your Order!
Patuxent Nursery is a one-stop-shop for contractors and homeowners alike. Send us your product list and we will get back to you as soon as possible with the best pricing on the best plants.