Planting Service Request

Want help planting your newly purchased trees, shrubs, or perennials? Patuxent Nursery has you covered with our Planting Service.

What To Expect:

When you come in and purchase your trees, shrubs, and perennials, you can arrange and pay for Planting Services at the same time. With Patuxent Nursery’s Planting Service, we will deliver and install your plants for you with premium soil amendments, staking (if applicable), and quality mulch. You can have peace of mind knowing that your new plants have everything they need to thrive because they were planted by experts!

Request A FREE Quote:

You must purchase your plants and the Planting Service in person. Once you have discussed what you need to be planted and where, our team will pull together a quote. Planting Services cost 100% of the cost of your plant materials’ original (non-sale) retail value, with a $300 minimum. Mulch, soil amendments, and tree staking (if applicable) are included at no additional cost, along with all labor necessary. An additional delivery fee might be charged based on planting location.

Our Process:

First, Patuxent Nursery will coordinate some of the logistics for your planting, although this doesn’t include landscape design services (Contact us to discuss options for purchasing this service separately).

First, We will coordinate with Miss Utility so that any pipes or other underground utilities can be clearly marked and avoided. While we will coordinate with Miss Utility, we do not know when they will come and we do not have access to their schedule. Once they’ve marked underground utilities and you have marked where you want your plants to be planted, Patuxent Nursery’s team can plant for you. We do not coordinate with HOAs or obtain any permits – those are the responsibility of the homeowner! Also, there must be no significant obstacles to or within the planting area. The standard Planting Service fee assumes the site is free of significant obstacles (e.g., stumps, debris, extreme slopes, large roots, narrow access, etc.). You’ll need to disclose any obstacles at the time of purchase, and Patuxent Nursery may charge additional fees to address significant obstacles.

Next, we will coordinate with you on what day we will come. We ask that you are home while we are planting, or that you mark exactly where you want each plant to go. When our team arrives, we will expertly plant your trees, shrubs, and perennials in accordance with established good practices and industry standards. We provide quality soil amendments (leaf compost and starter plant food) and undyed mulch, but you can purchase dyed mulch if you prefer.

We take great care to install plants in a way that will give them the best possible chance to thrive. It is your responsibility to ensure that the plants you choose will thrive where you want us to plant them. With some exceptions, anything we plant that is properly cared for will be covered under our warranty for one year. Please refer to our Planting Service Terms and Conditions, below, for more details.

If you have any questions or concerns, please feel free to contact us!

Important Reminders:

It is your responsibility to ensure that the plants you choose will thrive where you want us to plant them. You can read more about this in our Planting Service Terms and Conditions (listed below). If our team believes that your new plants will not thrive in the locations you have chosen, it is their responsibility to let you know so that you can make adjustments accordingly. If you do not make any changes based on our team’s recommendations and want us to plant your plants in a spot where we believe the plant will not thrive, we reserve the right to revoke your warranty. Otherwise, anything we plant that is properly cared for will be under warranty for six months. Please refer to our Planting Service Terms and Conditions (listed below) for more details.

Patuxent Nursery’s Planting Services are only available during the spring, summer, and fall seasons. Everything we do is to ensure that your plants will thrive, and that includes planting them at the best time of year with the best team available. If you have any questions or concerns, please feel free to contact us!

Planting Service Terms and Conditions

1. Pricing. Materials are charged to the Customer at current prices (including discounts). The Planting Service Fee is equal to 100% of the full regular retail price (before discounts) of the installed materials, with a $300 minimum. The Extra Distance Fee applies to sites outside selected Bowie, MD zip codes, with prices based on a standardized Delivery Pricing Schedule. Non-dyed mulch (shredded hardwood) for application under the canopy is included at no cost to the Customer. Dyed mulch is available for an additional fee equal to its retail cost. Additional Fees: The standard Planting Service Fee assumes the site is free of significant obstacles (e.g., stumps, debris, extreme slopes, large roots, narrow access, etc.). The Customer must disclose all significant obstacles at time of purchase. Patuxent Nursery may charge additional fees to address significant obstacles. 

2. Utilities and Permits. Miss Utility: Patuxent Nursery will file a request with Miss Utility and obtain a standard property excavation ticket in Patuxent Nursery’s name for the property indicated for installation. Patuxent Nursery cannot conduct work under a Miss Utility ticket issued under the Customer’s name. Other Utilities: The Customer is responsible for ensuring the clear marking of all other utilities and underground infrastructure in the planned planting area(s), such as invisible fencing, sprinkler systems, wells and septic systems, rain gutters, sump pump pipes, and any other internet/electric/water/sewer lines not covered by Miss Utility’s standard property excavation checks. Patuxent Nursery will not be responsible for any damage to wires, pipes, cables, etc. that have not been marked by Miss Utility or the owner prior to the start of the project. Permits: It is the responsibility of the Customer to apply for and obtain any permits and approvals (such as HOA approval) necessary for this work, prior to commencement of work. 

3. Optimal conditions. The Customer is responsible for selecting plants suitable for the planting location and conditions. If the installers determine the chosen location/conditions are not optimal for the selected plants’ survival, they will notify the Customer before installation. The Customer may then choose an alternate planting site or substitute plants (with potential price adjustments). Any changes may require rescheduling (e.g., for utility marking or plant exchange) and may incur additional costs. If the Customer proceeds with the installation against the installer’s recommendation, all plant warranties are waived. 

4. Warranty.

Plant Materials Warranty: Patuxent Nursery offers a one-time plant material replacement or store credit for trees and certain shrubs only, subject to the below conditions. There are no cash refunds, and store credit can be applied towards plants and materials only. For the first year following the date of installation, 100% of the purchase price of trees and most shrubs will be given store credit or direct replacement at no cost to the Customer, as long as all of the following conditions have been met: 

1. The Customer purchased the plants as a Club Member (i.e., under an account including their name and phone number). 
2. The plants were installed by Patuxent Nursery as part of a planting service. 
3. The plants have been properly cared for in accordance with Patuxent Nursery’s written instructions. 
4. The plants must be completely dead or have a minimum of 50% die off during the growing season (not when dormant). 

Planting Services Warranty: Planting services completed within the past 12 months are eligible for a one-time re-planting service at no additional cost to the Customer, subject to the above “Plant Materials Warranty” conditions. Additionally, re-planting services are covered only once, even if the replacement plants, or other plants in the original planting services order, subsequently die. 

Not Covered by Warranty: 

1. Plants that were purchased at a discount of 30% or more.
2. Annuals, Perennials, Topiaries, Specialty Roses, Rhododendrons, or Mountain Laurels. 
3. Any tree or shrub that has not been planted in the ground by Patuxent Nursery. 
4. Plant damage or death (following installation) that is beyond Patuxent Nursery’s control, such as over or under watering, physical damage, insect, wildlife, or disease damage, winterkill, or extreme natural conditions such as fires, droughts, or ice storms. 
5. Plants that have already been replaced under this policy. 
6. Plants installed more than 1 year ago. 
7. Any non-plant materials (such as fountains) installed by Patuxent Nursery. 

Validation for Warranty: For trees and eligible shrubs, the Customer must provide photographs of the plants as proof of in-ground planting and their current condition. Eligible trees and shrubs that are grown in locations other than “in ground” (e.g., installed in containers), are not eligible under this Warranty policy. At the first sign of any issues with installed plants, the Customer should contact Patuxent Nursery (specialservices@patuxentnursery.com) right away with photos and a detailed description of the issue. 

5. Indemnity and Liability. Customer agrees to defend and indemnify Patuxent Nursery (and its owners, employees, and agents) against all claims, liabilities, losses, damages, and expenses (including attorneys’ fees) arising from the Planting Services, except those directly caused by Patuxent Nursery’s gross negligence or willful misconduct. Patuxent Nursery’s total aggregate liability for any claims, losses, or damages under this Agreement shall not exceed the total amount paid by the Customer for the Planting Services. 

6. Notices, Changes, and Disputes. The Customer must provide reasonable advance notice to Patuxent Nursery regarding any material changes to the planned installation. Material changes to this Agreement require mutual written agreement. In the event of a dispute, the parties agree to first attempt resolution through good faith negotiation between authorized individuals. 

7. Photographs. The Customer grants Patuxent Nursery permission to photograph the installed plants at the time of installation and for up to one year afterward. Patuxent Nursery retains unlimited use of these photos but will take steps to omit sensitive information (e.g., addresses). Photos taken after installation will be taken only from public property or with the Customer’s express authorization to access the property.